John Hitzfelder
Permanent Address:
(206) 972-3632
Email user name john.hitz On service gmail.com
![]()
Skills Server Administration of
Windows, Exchange, Veritas
PC Troubleshooting – Windows 95/98/NT/2000/XP
via phone or remote
Cisco router and switch operation
Programming with Access, Visual Basic, and
Perl
LAN Troubleshooting, install and cabling
Excellent customer communication skills
Education B.S., Aerospace Engineering,
Cisco Certified Network Associate (CCNA) 10/2001.
Microsoft Certified Professional. Windows 2000 Server & Professional
A+ PC hardware/software CompTIA certification
|
November,
2000 to present |
Network Administrator,
|
|
April, 2004 to present |
Network Operations Technician, Support and maintain over 75 Windows
servers and associated services in 6 global data centers. Utilize remote management software. Troubleshoot and diagnose network problems
and work with network provider to restore service. Build new servers and install software. |
|
November, 2000 to November, 20001 |
Internet Technician, Final Technical support for startup Internet Service
Provider for dialup, DSL,
and domain accounts.. Maintenance
of Apache and Postfix configuration for domain hosting. Maintained ISP and utility websites. Developed web services such as webmail and domain hosting. Wrote customer instructions for dialup and
email accounts, loading web pages and additional services. |
|
April, 1999 to August, 2000 |
Information Analyst/Programmer, Solectron,
Provided financial managers with custom
databases and reports. Developed
database to track all production and inventory on site, combining inputs from
5 different sources to track labor time spent on over 10,000 products through
30 manufacturing processes. Made
reports available over company network with user-friendly interface using
Microsoft Access and Visual Basic. |
|
July, 1997 to October, 1998 |
Chemical Process Electrician, Operated and maintained chemical
distribution systems for semiconductor chip manufacturer Samsung. Responsible for troubleshooting over
nightshift. Installed and customized
inventory database using Microsoft Access. |
|
February, 1995 to May, 1996 |
Manufacturing Technologist, Applied Materials, Assembled and tested valve
modules of valve products for semiconductor chip manufacturing
equipment. Designed manufacturing
tools for assembly and test of valve modules. |